Recent Posts

Why SERVPRO is a Leader in the Restoration Industry

1/8/2020 (Permalink)

As leaders in the cleanup and restoration industry, you’ve probably seen or heard our national advertisements. However, you may not have heard of us here in Marin County where we would like to inform you about our best practices procedures to ensure that if disaster strikes, your business or home is taken care of.

Disasters involving water and mold are never easy to process and our goal is to make it easy on the clients to avoid any further frustration. In many cases, we inspect the damages and communicate our findings to all stakeholders by using an estimating software that is preferred by insurance companies due to its standardized pricing and fair approvals of estimates. This process can take days and we utilize this system to make sure that we gain your approval prior to proceeding with services. Disasters may arrive and destroy quickly. However, we at SERVPRO® like to take our time to assess the situation to do a good job in mitigation and restoration.

Here at SERVPRO® of South San Rafael/Sausalito we are committed to giving our clients a positive experience.

Be safe and thank you for choosing SERVPRO®

How We Protect your Belongings During Storm Damage

1/3/2020 (Permalink)

December is on average the wettest season in the north bay. However, we are not in the clear skies yet, as the rain will persist during the month of January. Therefore, I would like to discuss the process of contents or item restoration. When a storm hits your home, the devastation may leave numerous locations in need of restoration or repairing. That is why we also conduct organized and efficient pack-outs for all belongings in your property. This ensures a quicker remodeling process and protects your items from any potential damage from a coming storm or from on-site work. We take your belongings to our warehouse where we will cleanup and remove any water damaged using our Esporta IS4000. This machine can restore up to level 4 water damaged items. We remove any water and leave it to dry with our specialize heaters and dehumidifiers.

For any storm related situations, feel free to contact us and our service professionals will help you through the process.

SERVPRO of South San Rafael/Sausalito

(415) 479-2900

Enroll in the Emergency Ready Plan

12/30/2019 (Permalink)

Two people standing, on the left is a SERVPRO representative, on the right is a business professional. Both discussing plans. We come to your building and help you create the Ready Plan.

Is your building prepared for a catastrophe?

SERVPRO® of South San Rafael/Sausalito offers the emergency ready plan for such an occasion. We want you to know that we want you to be safe in the event of an accident. Therefore, we provide a free service to our clients so that they may be able to react quickly during a storm event, such as water or fire.

The ERP is accessed through a mobile app and is created by one of our Sales/Marketing Representatives to ensure that all the exits and shutoffs are located and accessible. 

Businesses big or small can benefit from the Emergency Ready Plan and we would like you all to stay safe and be prepared and, “ready for whatever happens.TM”

Do's and Don'ts When Water Strikes Your Home

12/2/2019 (Permalink)

An office building damaged by water. With ceiling pieces on the right and a wet notebook on the left. Water damage at an office.

Here are a few tips you should do and not do in the event that water strikes your home.


  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible with by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.


  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

When you want a superb water removal service. Trust the trained technicians here at SERVPRO® of South San Rafael/Sausalito. We work to get your home looking, "Like it never even happened."

 Call 24/7: (415) 479-2900


12/2/2019 (Permalink)

SERVPRO logo on a large green container positioned to the right with trees and the sky to the left. The SERVPRO® Logo

Choosing a restoration company when a disaster strikes your home is a difficult choice to make. Trust is one of the biggest decision makers and we work hard to establish that trust to you and our communities. That is why we are at your service 24 hours a day and 7 days a week, because disasters never stop and we are always prepared. When fire, flood, or mold attacks your home, we at SERVPRO® of South San Rafael/Sausalito restore by mitigating the damage created by unpredictable natural disasters. When it comes to these services, we want your office or home to look, “Like it never even happened.”

As a trusted leader in the restoration industry with more than 1300 Franchises Nationwide, 79 Large Loss Response Team, and a team of professionals who are highly trained and certified in IICRC (Institute of Inspection Cleaning and Restoration Certification). Which sets the standards for best practices in the cleaning and restoration industries.

Need Service?

Call us here at SERVPRO® of South San Rafael/Sausalito . (415) 479-2900

Clean your Gutters to Prevent Leaks

11/27/2019 (Permalink)

Water leaks are the worst. This rainy season, prepare yourself by cleaning out the gunk in your gutters. Here at SERVPRO® of South San Rafael/Sausalito, we are in the business of prevention and mitigation. Therefore, here are some steps you can take to DIY gutter cleaning. 

What you'll need:

  • Ladder
  • Buckets or a tarp
  • Trowel or gutter scoop
  • Garden hose
  • Spray nozzle
  • Wire hooks
  • Work gloves or latex gloves
  • Gutter hardware

First thing you’d want to do is place the ladder squarely and safely on the floor. Then place a tarp or buckets underneath for collecting debris. Put on your latex gloves and then your work gloves to keep your hands dry. Afterwards, grab the debris you can clogging the gutters and throw them to the tarp below or place them in a bucket. The next step would be to use the garden hose with the spray nozzle attached to flush any remaining debris in the gutters. If you don’t see the same amount of water is releasing from the drain, it might mean that you have a clog. In this case you’d want to place the hose at full power from the bottom of your gutter to shoot water in the opposite direction.  The last thing would be to check the gutter and see if it is sloped correctly to remove the possibility of standing water.  

Taking these steps will assure that you have a nice clean flow of water when the rain falls.

If you need restoration services from a leader in the industry with nationwide support. Then call us at (415) 479-2900. Call us anytime!

We are available 24 hours a day, 7 days a week.

No Job is too Big

11/25/2019 (Permalink)

A white tent with a SERVPRO logo in the front and 1-800-SERVPRO on the side. Many SERVPRO trucks on the left. Here to Help®

Disasters are unpredictable and can bring in huge losses. However, here at SERVPRO® of South San Rafael/Sausalito, no job is too big for us to handle. Recently, we experienced the devastation of the Kincade fire, my duty involved assisting out technicians install air purifiers in huge commercial buildings such as hospitals, retailers, or banks. In one of those jobs I helped in setting up 15 industrial sized purifiers in different floors so that the hospital staff and patients were protected from the harmful air pollutants that were released due to the fires. With a corporate backing, SERVPRO® Industries LLC, we have the resources of 79 Large Loss Teams Nationwide and 1300+ franchises with qualified mitigation and restoration professionals who are, Here to Help®.

Need restoration services for a commercial building? Call us at (415) 479-2900 and a representative will help you through the process. 

How to Prevent Water Damage

11/22/2019 (Permalink)

Winter is coming. And with it, the rainy season begins. Therefore, it is crucial to take preventative measures to avoid any water damage done to your home. Even in California your pipes can freeze which doesn’t only prevent hot water or any water, but also leaves your pipes vulnerable for rupture which means more damage done to your entire house. How is this prevented?

Check your pipes and keep them insulated by either surrounding them with either foam or any other insulator material. Use electrical tape to wrap the insulator around your pipe. For pipes that are hard to reach, use hot water to run through the pipes which assist in warming up the pipes.

Another preventative measure you can take is by caulking and sealing your windows in your home.

Inspect your home and count the windows that need to be caulked. Having a caulking gun that you can buy at your local hardware store is needed. However, determining what type of caulk you use will determine on your specific home needs. I would recommend asking a professional. Things to consider as well, your timing of the project and the weather conditions. Caulk may take 24 hours to dry and a rainstorm could ruin your progress. Then make sure you clean and remove any old caulk before applying the new caulk. Smooth it out with a popsicle stick or plastic spoon. Then wait for 24 hours and your home becomes better insulated.

Consider how long it has been when someone has inspected your roof.

This is very important and dangerous if not handled carefully. I would advise hiring a professional to inspect and make any necessary changes to keep water from leaking through your roof. Also note the condition your gutter is in. Remove any clutter to allow the proper drainage of water.

There are many more preventative measures but taking these steps will secure your home a little more than just riding the season out.

For any professional restoration services, contact us here at (415) 479-2900.

SERVPRO® of South San Rafael/Sausalito

Introducing our Esporta iS4000

11/21/2019 (Permalink)

The Esporta Washing Machine in the center of a warehouse. Esporta iS4000

The SERVPRO® tagline used in our national advertising is “Like it never even happened.” As a locally owned franchise here at SERVPRO® of South San Rafael/Sausalito we strive to do business this way to ensure your satisfaction. To do this we must invest in technology that helps us as leaders in the restoration industry. That is why I would like to present our Esporta iS4000 Wash System.


The Esporta iS4000 is a premium washing machine. It is unlike any tradition commercial washing machine in the market due to its unique patented hydraulic spin system that keeps your items safe during the washing process. This machine has the power to restore items that have been damaged by water. From Category 1-3, which consists of minor unsanitary to the most unsanitary agents including harmful bacteria or fungi. It can even clean damage due to heavy smoke/soot or mold. It can handle even delicate items such as leather and porcelain.

Contact Us!

Do any of your items/contents need to be restored? Call us at (415) 479-2900 and one of our professionals will be happy to help!

Ten Things I Needed During a Power Outage

11/20/2019 (Permalink)

The number ten in big black bold font inside of a yellow circle background. Top Ten!

What I Needed During a Power Outage

October was full of unpredictable circumstances. The Kincade fire grew at an exponential rate and endangered our neighborhoods. PG&E had to take drastic precautionary measures by shutting off the power lines to around a million residents of both Sonoma, Napa, and Marin county. Fortunately, we had government support through a declaration of National Emergency which led to the dispatching of firefighters from neighboring cities, counties, and states. These brave people contained the fire and prevented major catastrophe.

The outage was an unfortunate circumstance and there were specific items that I wish I had in my possession to make the experience easier. The next time an outage occurs I want to be prepared and share with you the top ten essential items I needed during a power outage.

Top Ten List:

  1. First Aid Kit: Safety first!
  2. Powered Portable Charger(s): Cell phones or laptops are essential for daily living. Having a communication device during an emergency can be a lifesaver. Also, passing the time online when there is no power can make the process easier.
  3. Batteries: AA, AAA, or a backup battery are useful to power items that require them. Such as a flashlight or have in case you possess items that require batteries. Such as a flashlight, clocks, or radios.
  4. Flashlight: A flashlight is important for visibility at night. During a power outage, it can be difficult to move around. While I recommend having a LED flashlight, any normal light is useful to have.
  5. Gas: During the outage, many people had informed me that they were low on gas and therefore confined to their area until the power came back on or until someone can help them get to a gas station with power to be able to transfer gas back to their vehicles. Having a car filled with gas can also be essential for rapidly evacuating during an emergency.
  6. Cooler: The first thing I thought about during the outage was whether my food was going to spoil since our refrigerator was no longer running. Having a cooler could have erased this worry by transferring the food that would’ve spoiled without refrigeration. Of course, having a cooler alone won’t work in the preservation of your food.
  7. Manual Can opener: Can openers can be a huge aid when you need to open your non-perishable foods.
  8. Ice: This is the trickiest item on the list to have since a fire and outage are unpredictable. Ice does not have a long-life span as it melts easily and without refrigeration or a permanent cold environment, ice is a valuable resource that one needs to get an upper-hand when buying since it is the first thing to go at the grocery stores.
  9. Canned Food or Non-perishables: Being that food is a necessity for survival. Having food that does not perish without electricity can determine life or death. Well at least, that you don’t spend the days starving at least. Food includes: bars, nuts, candies, peanut butter, chips, beef jerky and much more.
  10. Bottled Water: The most important resource to have access to during a crisis. Preferably not stored in plastic but only if needed. Just make sure you don’t leave the bottles unattended in the car with sunlight directly hitting them.


This list is intended for short term emergencies and everyone has different needs therefore different priorities. That was my list of ten things I needed during the power outage. Hopefully, it helps. 

Brought to you by SERVPRO® of South San Rafael/Sausalito.